The safety of our passengers, leaders and operators is a major priority of The Family Adventure Company. With this in mind we monitor world events very closely. The Family Adventure Company makes operational decisions based on informed advice from a number of sources.
We closely adhere to the level of the UK Government’s Foreign & Commonwealth Office (FCO) travel advisory. For our family trips if this advisory is at 'Advise against all travel' or 'Advise against all but essential travel' then The Family Adventure Company will either cancel a trip or reroute the itinerary to avoid the areas concerned.
» Britain (FCO)
With over 400 leaders on the ground in operational destinations and subsidiary companies in our main hub cities, we have access to an up to the minute flow of information as to the mood and feelings within the countries we work in.
We are also in regular contact with the various operators we use. Their in depth knowledge and understanding of their various areas is vital.
Other Government travel advisories:
Delhi -High pollution levels, Wed 2016-11-09
The high levels of air pollution in New Delhi (and across urbanised India) may aggravate bronchial, sinus or asthma conditions. Children, the elderly and those with pre-existing medical conditions may be especially affected. Please ensure you bring the required medication with you if you have any of these type of medical conditions.
You can check the pollution index levels for many cities on the following website: http://safar.tropmet.res.in/
We recommed travelling with face masks, which your tour leader can assist you purchase locally if required.
Thailand - Advice for travellers following the death of King Bhumbibol Adulyadej, Fri 2016-10-14
On Thursday the Thai Government declared that the country will be in mourning for one year following the death of King Bhumbibol Adulyadej, who was the world’s longest reigning monarch. Our condolences to our friends in Thailand for the loss of their much beloved King.
Travellers should be aware that this is an extremely sensitive time of deep mourning in the country, and that they should respect the feelings of the Thai people at this time. Travellers should be aware of the possible impact it will have on your travels.
We advise travellers of the following:
- The Prime Minister has announced that entertainment will be ‘toned down’ over the next 30 days, so access to entertainment including restaurants, bars, and shipping areas may be restricted or closed. There may also be alcohol bans or limits in the next 30 days.
- Travellers should behave respectfully in public areas, and if possible wear somber and respectful clothing over the next 30 days as a mark of respect to the Thai people.
- We expect trips to run as normal, with the exception of visits to the Grand Palace. The Palace is closed for the next 7 days, and then when it reopens there will be Thai people coming from all over the country to show their respect. At this stage, we are not expecting to take groups to the Palace for the next 90 days, but we will review this on a weekly basis. Alternative activities will be advised as soon as possible.
- We expect some road closures in Bangkok at different times over the coming days and months that may impact on day-to-day activities in the city. There may also be some disruption to public transport services, but our local operations team are closely monitoring the situation and will make alternative plans if needed.
- You should abide by local laws and respect Thai customs at this time. Dress and behave appropriately. Be aware that there may be some disruption of normal commercial and public services in the country during the mourning period.
- The level of official travel advisories has not changed. The Australian Department of Foreign Affairs and Trade continue to advise a high depress of caution, with higher levels in some parts of the country.
- We will continue to closely monitor official travel advisories and the advice of our local operations team in the country, and will update this page as we have more information.
Zika virus – all affected regions, 2016-09-06 update
Update - Recent reports advise there has been ongoing transmission of Zika virus in Malaysia and Singapore.
This advice covers all regions affected by the Zika virus.
The World Health Organization (WHO), has confirmed an outbreak of the mosquito-borne Zika virus in several parts of Central and South America and the Caribbean, and is also reporting the ongoing spread of the virus to other parts of the world, including Asia.
WHO does not consider Zika to be a pandemic, like SARS or Ebola. Based on available evidence, the WHO is not recommending any travel or trade restrictions related to Zika virus disease.
Specific areas affected with ongoing active local Zika virus transmission*
Central & South America & and the Caribbean – All countries other than Cuba, Argentina, and Chile.
Asia & the Pacific – American Samoa, Fiji, Federated States of Micronesia, Marshall Islands, New Caledonia, Papua New Guinea, Samoa, Tonga, Thailand, Malaysia and Singapore.
Symptoms & Treatment
The symptoms of Zika may include fever, skin rashes, conjunctivitis, muscle and joint pain, malaise, and headache. These symptoms are usually mild and last for 2-7 days. Zika virus disease is usually relatively mild and requires no specific treatment.
Zika virus diagnosis can only be confirmed by laboratory testing.
People sick with Zika virus should get plenty of rest, drink enough fluids, and treat pain and fever with common medicines. If symptoms worsen, they should seek medical care and advice. There is currently no vaccine available.
According to the WHO, Zika is transmitted to people through the bite of an infected mosquito and generally not spread person to person; however there is currently no vaccine or preventative drug available against this virus.
The best way to prevent Zika is to avoid mosquito bites by:
- Wearing long sleeves and pants (preferably light coloured)
- Use insect repellents when outdoors
Health authorities have confirmed the link between Zika virus in pregnant women and microcephaly (a smaller than normal skull) in their babies. Women who are pregnant or planning to become pregnant should take extra care to protect themselves from mosquito bites.
In line with the above health warnings, Intrepid recommends all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip to a region affected by the Zika virus.
Changes to bookings
The following change and cancellation fees apply to pregnant women currently booked to travel on a trip to a region affected by the Zika virus (as listed at the top of this advice).
- To transfer funds to another trip to another region an no extra fee*
- To postpone trip dates at no extra fee*
- Cancellations within 30 days from departure: loss of deposit applies to cover unrecoverable on ground costs (a note from a doctor confirming pregnancy is required)*
- Cancellations outside 30 days from departure: no cancellation fees apply (a note from a doctor confirming pregnancy is required)*
*exceptions may apply to Antarctica bookings.
Please contact your booking agent for more information in this regard and to make any amendments to your booking.
More information on the Zika virus can be found at the following links –
World Health Organisation (WHO) : http://www.who.int/mediacentre/factsheets/zika/en/
Centers for Disease, Control & Prevention (CDC): http://emergency.cdc.gov/han/han00385.asp
* as defined by the Centers for Disease, Control and Prevention http://www.cdc.gov/zika/geo/index.html