Winter Pyrenees Family Holiday
ReviewsDon't take our word for it - read through our customer reviews. All of these have been published without any editing.
The building of the igloos was most entertaining but also educational. The dog sledding was exciting but it was the thrill of watching the children master the skis so quickly that was the best part of the whole holiday.
Ellen Hearn, Mum
dog sledding, snow shoeing, skiing in excellent conditions
[Least enjoyed] not being able to try cross country skiing but htat was down to the lack of snow in the valley so no one's fault
Nick, Nuria and Paul made sure everyone was happy and got the most out of things
Ms M - Travelled in February 2012
Excellent hosts, friendly welcoming hotel, exciting activities.
We spent alot more than we were expecting because the itinary was changed as facilities were not available such as cross country skiing.
I think this trip should be changed to reflect the fact that it is mainly a ski holiday, the other activities were quite short so we soent the majority of the week skiiing, which we chose to do but it meant we paid I think more in the long run than if we'd just booked a straightforward ski holiday.
Far exceeded expectations, very good hosts, did everything they could to make our trip great.
Mr W - Travelled in February 2012
The highlight of my trip was having the opportunity to learn to ski as a family and then to be able to ski together on some interesting, and sometimes challenging downhill pistes, in a beautiful mountainous setting.
The standard of the hotel accommodation was disappointing. Although described as basic, it was more basic than I expected with small cramped bedrooms and bathrooms. Also the standard of the food was very disappointing. Apart from the New Year's Eve menu, which was ok; in general the food was uninspiring, of poor quality and mostly not well cooked - to the point where one evening meal (of pollock) was inedible. In addition, some of the activities were rather underwhelming. For example, the route we walked in snowshoes could have been done in normal boots - I would have preferred something more challenging. Also, it was not possible to do the cross-country skiing because of a lack of snow at the centre. The husky sledding was short-lived, uncomfortable and pointless due to the poor quality of the snow. And the snowmobiles was prohibitively expensive. However, I must thank our hosts Nick & Nuria, and all at the Hotel Roc, for doing their best to come up with alternatives - the turbotobogan (which was excellent) and more downhill skiing, in lieu. And I thank therm for addressing the food as best as they could once we gave them the feedback about it.
Mrs L - Travelled in December 2011
"Exhilarating, absolutely awesome" were the words used by the children, and I'd say they were spot on.
The travelling was pretty exhausting, because the flight times weren't particularly "Family friendly". That would be my only criticism.
Many of the items included in the trip itinerary were shorter than I'd expected, and so whereas a day was allowed for them they really didn't fill even half a day. We made the most of this time by purchasing additional ski lift passes, however this made the holiday more expensive than we were anticipating, to get the same level of activity.
The hotel was basic, but clean and, thanks to fantastic staff, welcoming and friendly.
[Andrew] Friendly and helpful - they went out of their way to make sure we had everything we needed and got the most out the week.
Ms T - travelled in December 2011
Our hosts - Nuria and Nick were simply outstanding. They simply couldn't do enough for us and made us feel very welcome indeed.
Because the cost price of this holiday is a lot, we expected much nicer accommodation and food. However, it turns out that the hotel charges only 60 or 65 euros per person in high season for half board, which is much more commensurate with the standard of accommodation and food we had. It's not really clear why this holiday costs what it does because the real value seems to be in some of the slightly less tangible things such as the welcoming nature of the hosts and their care, attention and time. I hope they receive good payment from the Adventure Company for what they do, as they completely make the trip. Without them, we would have been exceedingly disappointed.
Our group leaders were the hotel owners. They were excellent as discussed before.
Mr L - Travelled in December 2011
We had a wonderfully varied week. The building of the igloos was most entertaining but also educational. The dog sleighing was quite adrenalin pumping but it was the thrill of watching the children master the skis so quickly that was the best part of the whole holiday.
Our tour leaders, Nick and James, were both entertaining, attentive and very patient with the children. Nick, in particular, as our event organiser, was very good. We were all made to feel welcome and given confidence that we would achieve all the activities regardless of our abilities. 10/10 to the Tour Leaders!