Jump to Navigation
Freephone 0808 250 7442
Mon-Thu 8am-8pm, Fri 8am-6:30pm, Sat 9am-5pm, Sun 10am-4pm
Find your trip...

Don't just take our word for it....

We always make it our business to listen to our customers, and this is the reason we have chosen to work with Feefo, the most trusted independent customer feedback forum. When you travel with us, you will receive a short survey email from Feefo approximately one week after returning from your trip asking you to rate your experience with us. This gives you the chance to tell us anything at all – be it good or bad.
You will be asked to rate the overall service you received as well as your holiday experience, choosing to rate each one as ‘excellent’, ‘good’, ‘poor’ or ‘bad’ and add a comment if you wish. Our overall product rating can be viewed below.

Feefo logo

Reviews of our family adventures

Jo Watson
I rate this trip
5
Comfort Vietnam Family Holiday

ThanH Nguyen our tour guide was brilliant, really knowledgeable and adjusted the pace of the trip to suite our tour party. I thought the destinations on the trip were great and know we wouldn't have seen such a diverse variety of Vietnamese venues if let to our own devices. `I think it was good to use local means of travel when appropriate I.e the small paddle boats on the Mekong Delta and tuktuk's. With a party our size it would have been silly to suck us in separate taxis all the time so the mini coaches made sense. Hotels had the appropriate signs about reducing towel washing and wasting water so all in all I think environmental considerations were appropriate.

ThanH Nguyen our tour guide was brilliant, really knowledgeable and adjusted the pace of the trip to suite our tour party. I thought the destinations on the trip were great and know we wouldn't have seen such a diverse variety of Vietnamese venues if let to our own devices. `I think it was good to use local means of travel when appropriate I.e the small paddle boats on the Mekong Delta and tuktuk's. With a party our size it would have been silly to suck us in separate taxis all the time so the mini coaches made sense. Hotels had the appropriate signs about reducing towel washing and wasting water so all in all I think environmental considerations were appropriate.

My husband and I were really impressed by Thanh, I think he did a really great job juggling the demands of different families which at times didn't look easy. My only comment was that you could have had a tour of the War museum on the end/start of the trip as we did this under our own steam and I think it's such a powerful museum it's a shame not to include it in the trip and the reunification palace is beautiful architecture so again that could be included, however I appreciate you can't include everything !

Read full review...
Close this review
Sharon Lewis
I rate this trip
5
Summer Pyrenees Family Holiday

Enjoyed the trips to Koto in Hanoi and Chia.

The home stay was excellent. Through Mao our tour leader we were about to ask questions of the home stay owner about his way of life etc.

Hotels were excellent. The home stay and train were a lot better than we expected. The boat on Halong Bay was great.

 

Enjoyed the trips to Koto in Hanoi and Chia.

The home stay was excellent. Through Mao our tour leader we were about to ask questions of the home stay owner about his way of life etc.

Hotels were excellent. The home stay and train were a lot better than we expected. The boat on Halong Bay was great.

 

 Our guide Mao Luong was excellent he interacted well with all the people on the tour especially the children. He has a great sense of humor and knowledge of his country.

Read full review...
Close this review
Daniel Ryan
I rate this trip
5
Himalayan Teenage Adventure

We loved the variety of guesthouses, camping, and hotels and immensely enjoyed the trekking and rafting.

We loved the variety of guesthouses, camping, and hotels and immensely enjoyed the trekking and rafting.

Ram provided us with excellent first hand knowledge of local culture and history.

Read full review...
Close this review
Ann O'Connor
I rate this trip
5
Summer Pyrenees Family Holiday

Nepal is so full of amazing things to do, and as a family with teenage children, Intrepid were able to provide us with the best options for the limited amount of time we had.

Nepal is so full of amazing things to do, and as a family with teenage children, Intrepid were able to provide us with the best options for the limited amount of time we had.

Our guide, Sunaina Raut, was amazing and loads of fun and connected with everyone on our trip.

We were lucky to not travel where there were many tourists so most of our encounters were with local people.  Sunaini was also excellent in providing opportunities to explore the local culture.

Read full review...
Close this review
Norman Vigre
I rate this trip
5
Summer Pyrenees Family Holiday

This trip was very well thought out and really met our needs of balancing adventure with family travel.  The guide, Issmail Bizzou was amazing!!!  He was great with the kids and became a friend to all the adults on the trip too.  We are already thinking of when we could take another trip with him in Morocco and wish he would offer trips in other countries.

This trip was very well thought out and really met our needs of balancing adventure with family travel.  The guide, Issmail Bizzou was amazing!!!  He was great with the kids and became a friend to all the adults on the trip too.  We are already thinking of when we could take another trip with him in Morocco and wish he would offer trips in other countries.

The guide, Issmail Bizzou was amazing!!!  He was great with the kids and became a friend to all the adults on the trip too.  We are already thinking of when we could take another trip with him in Morocco and wish he would offer trips in other countries.

Read full review...
Close this review
Randall Vail
I rate this trip
5
Summer Pyrenees Family Holiday

In addition to the planned itinerary, Aziz connected us with more local experiences.

In addition to the planned itinerary, Aziz connected us with more local experiences.

Aziz was very careful to insure our health and safety. While we were initially somewhat nervous about traveling in Morocco, we became comfortable right away. However, Morocco does have some risks that travellers should be aware of...

Read full review...
Close this review
Joanna Reed
I rate this trip
5
Turkey Family Holiday

We had a fantastic trip and experienced many areas of turkey as well as experiencing activities and relaxing, turkey is a wonderful country and we possibly could have managed some of these trips by ourselves, but it was made much easier by having a knowledgeable , approachable and flexible guide!

We had a fantastic trip and experienced many areas of turkey as well as experiencing activities and relaxing, turkey is a wonderful country and we possibly could have managed some of these trips by ourselves, but it was made much easier by having a knowledgeable , approachable and flexible guide!

We were in a tourist area but Ekrem told us lots about  Turkey.   There was not much chance to  meet local people other than  when we ate, but that was not really the  point  of the trip.

Read full review...
Close this review
Jo Hefferman
I rate this trip
5
Summer Pyrenees Family Holiday

We had a fantastic trip and experienced many areas of turkey as well as experiencing activities and relaxing, turkey is a wonderful country and we possibly could have managed some of these trips by ourselves, but it was made much easier by having a knowledgeable , approachable and flexible guide! Shame other travelers cancelled we were on our own, but we had a private tour and got to know some people at our hotel.

We had a fantastic trip and experienced many areas of turkey as well as experiencing activities and relaxing, turkey is a wonderful country and we possibly could have managed some of these trips by ourselves, but it was made much easier by having a knowledgeable , approachable and flexible guide! Shame other travelers cancelled we were on our own, but we had a private tour and got to know some people at our hotel.

Our guide was very knowledgable on local history and culture and gave a good rounded view as well as taking us  to a typical Turkish resturant and discussing local culture.

Read full review...
Close this review
Hannah Grigson
I rate this trip
5
Summer Pyrenees Family Holiday

The trip was really well planned with just the right balance of up and down time, the guide, Ahmed Helmy, was absolutely fantastic and everything worked from the moment we were picked up from the airport until the moment we left.

The trip was really well planned with just the right balance of up and down time, the guide, Ahmed Helmy, was absolutely fantastic and everything worked from the moment we were picked up from the airport until the moment we left.

Ahmed was a true star and turned a good trip into an excellent one.

Read full review...
Close this review
Edwin Bruce- Gardner
I rate this trip
5
Egypt Family Holiday

John and I had a ball - much better than I think we were anticipating. Company was good and the guide outstanding. No unexpected discomfort and organisation was good - no waiting around. Altogether a good mix of experiences with a main thrust of understanding some Egyptology. Hany taking care of tipping was a bonus. Lack of other tourists (eg Americans) was a huge bonus - felt sorry for the Egyptians but definitely made the trip. Exemplified by no one over 18 stone until Hurgada.

John and I had a ball - much better than I think we were anticipating. Company was good and the guide outstanding. No unexpected discomfort and organisation was good - no waiting around. Altogether a good mix of experiences with a main thrust of understanding some Egyptology. Hany taking care of tipping was a bonus. Lack of other tourists (eg Americans) was a huge bonus - felt sorry for the Egyptians but definitely made the trip. Exemplified by no one over 18 stone until Hurgada.

Hany was excellent on educating us re Egyptology and the big picture as well as current politics.We did things which I suspect were off the normal tourist track - eating with a Nubian household, donkey ride etc.

Read full review...
Close this review